George Mason University
Reducing Disparities in a Diverse, Uninsured Population by Motivating the Whole Care Team
“Many clinicians are nervous about being held responsible for performance dependent on patient behavior. So we focus more on care processes and help the teams understand that it’s possible to improve gaps in care and health outcomes, even when patient behavior plays a key role.”
–Len M. Nichols, PhD, Project Director
Professor, George Mason University
Click here for an interview with Dr. Nichols about what his team has learned so far.
Click here to contact Dr. Nichols about this project.
Hispanic patients at Fairfax County, Virginia’s, safety-net clinics are more likely to receive “high performance” care for cervical cancer screening, diabetes control, and hypertension control than non-Hispanic patients. Fairfax County and its clinical partners—originally Molina Healthcare and now Inova Health System—want to extend the same quality of care to the diverse, multilingual non-Hispanic population.
- George Mason University Center for Health Policy Research and Ethics (Investigator)
- Inova Health System (Provider/clinic operator from July 2016 to present)
- Fairfax County Health Department/Community Health Care Network (Payer/health care network)
- Molina Healthcare Inc.* (Provider/clinic operator through June 30, 2016)
Fairfax County, in Northern Virginia, runs a Community Health Care Network (CHCN) of clinics for the 8 percent of its population (about 100,000 people) who are uninsured. Due to the high population of Spanish-speaking patients, Community Health Care Network (CHCN) clinics have long hired Spanish language translators.